Last updated: September 2026

These Terms and Conditions (“Terms”) govern all self-drive car rentals, bookings, and related services offered by Go Speed Car Rental (“Go Speed”, “we”, “us”, or “the Company”) in Odisha, India. By creating an account, placing a booking, paying any amount, collecting a vehicle, or using our website, you agree to be bound by these Terms.

If you do not agree, you must not book or use a Go Speed vehicle. Cancellation and refund rules are set out in our Refund Policy. How we handle personal data is described in our Privacy Policy.

1. Acceptance of Terms

A booking is confirmed only when Go Speed accepts it and the required payment is received. Checking the “I agree” box at checkout, signing a handover form, or taking delivery of the vehicle all constitute acceptance of these Terms, including charges that may arise after an accident, claim, or late return.

Go Speed may update these Terms from time to time. The version published on this page at the time of your booking applies to that rental.

2. Roles & Responsibilities

The following roles apply to every Go Speed rental. Each party must act in good faith and follow applicable law.

The Company

Go Speed

The Customer

Renter

If named on the booking

Authorized Driver

Emergency contact

Reference Contact

The renter remains fully responsible for the vehicle and for the conduct of any authorized driver. Go Speed staff, partners, and authorized workshops act for the Company and are not a substitute for the renter’s duties.

3. Eligibility & Documents

Renters must hold a valid driving licence recognised in India and meet any age or document requirements shared at booking or pickup. You must provide accurate personal, contact, and licence details. Go Speed may refuse or cancel a booking if documents are incomplete, expired, mismatched, or reasonably appear to be forged.

A security deposit and original documents may be required at handover. Failure to produce them at the scheduled pickup time may be treated as a no-show under the Refund Policy.

4. Bookings & Payments

All bookings are subject to vehicle availability. Rental charges, taxes, security deposits, extra kilometres, late-return fees, and other applicable amounts will be shown before confirmation. Payments must be completed as instructed by Go Speed.

The renter authorises Go Speed to recover any amounts due under these Terms from the security deposit, saved payment method, or a subsequent invoice. Unpaid dues may attract follow-up until settled.

5. Vehicle Use

The vehicle must be used lawfully and with reasonable care. Without Go Speed’s prior written consent, you may not:

Traffic fines, tolls, parking charges, and challans during the rental are the renter’s responsibility.

6. Responsibility During Rental

You are responsible for the vehicle from the moment of pickup until it is returned to Go Speed and inspected. This includes agreed fuel levels, accessories, documents kept in the car, and any damage caused by misuse or negligence, subject to the insurance rules below.

Return the vehicle on time, at the agreed location, in a reasonably clean condition. Late returns may be charged at the applicable hourly or daily rate plus any loss caused to the next booking.

7. Accidents, Breakdowns & Reporting

If an accident, breakdown, theft, fire, or any police involvement occurs, the renter must:

Do not arrange private repairs. All accident repairs must go through a Go Speed authorized service centre.

8. Towing Charges to Authorized Service Centre

In the event of an accident, breakdown caused by renter use, or any incident that requires the vehicle to be moved, the renter is responsible for paying the full towing charges from the incident location to a Go Speed authorized service centre in Bhubaneswar or another workshop nominated by Go Speed in Odisha.

9. Insurance Claim Differences

Go Speed vehicles are covered by insurance as disclosed at booking. Insurance does not always pay 100% of repair cost. The renter must pay any portion of repair, parts, labour, or related expense that the insurer does not settle, together with applicable claim processing charges.

Example. If the approved repair cost is ₹1,00,000 and the insurance company pays 90% (₹90,000), the renter pays the remaining 10% (₹10,000) plus Go Speed’s claim charges (for example, 10% claim charges on the claim amount, or the claim-charge amount stated at booking). The exact shortfall follows the insurer’s settlement letter.

The renter is also responsible for the policy excess / deductible, depreciation on parts where applied by the insurer, surveyor fees if billed to the insured, and any claim rejected because of delayed reporting, missing FIR, drunk driving, unauthorized driver, racing, or other policy breach.

10. Vehicle Downtime Charges (Loss of Business)

If the vehicle is off the road for repair because of an accident or damage attributable to the renter, Go Speed loses rental days. The renter must pay downtime charges at 50% of the vehicle’s applicable daily rental rate for each day (or part day) the car remains under repair, until it is certified ready to rent again.

Example. Daily rental rate ₹3,000. Repair period 10 days. Full rental value for those days = ₹30,000. Downtime payable by the renter = 50% = ₹15,000. Actual figures will use the booked vehicle’s daily rate and the workshop’s repair timeline.

Downtime is in addition to repair shortfalls, towing, and claim charges. Go Speed will share a reasonable estimate when the vehicle is booked into the workshop and a final amount when repairs are complete.

11. General Responsibilities After an Incident

12. Cancellation & Refunds

Customer cancellations, no-shows, and Go Speed cancellations follow our Refund Policy. Go Speed may cancel a booking if required documents are incomplete, if payment fails, or if the vehicle becomes unavailable due to unforeseen circumstances. In the last case, a full refund of amounts paid for that booking, or an alternative vehicle, will be offered.

13. Limitation of Liability

Go Speed is not liable for indirect or consequential losses arising from traffic, weather, road conditions, delays, or events outside our reasonable control, except where Indian law requires otherwise. Nothing in these Terms limits liability for death or personal injury caused by Go Speed’s proven negligence, or for fraud.

Personal belongings left in the vehicle are the renter’s responsibility. Please remove all items at return.

14. Declaration & Acceptance

By confirming a booking, paying towards a rental, or taking delivery of a Go Speed vehicle, I declare that:

Online checkout agreement or a signed handover form has the same effect as a wet-ink signature on this declaration.

15. Contact

For questions about these Terms, accident support, or billing, contact Go Speed: